![]() When a user calls the organization using one of their phone numbers, the organization can use DNIS to direct the call to the correct recipient. For example, multinational or multilingual organizations may have multiple different phone numbers that map to the same organizational phone number. The primary use of 800 numbers is for customer service, and many organizations register multiple different forwarding numbers in order to easily sort phone calls. ![]() No organization is actually assigned an 800 number as their phone number these are numbers that organizations can sign up for via a “Responsible Organization” (or RespOrg) to have forwarded to their traditional number. ![]() The most obvious example of this is 800 numbers within the United States. The telecommunications system allows multiple phone numbers to be matched to a single telephone number.
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